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INSTALLING INTERNET OFFICE PHONE SYSTEM FOR BUSINESSES IN ALBERTA

Do you know that you can reduce your telecom bills by installing voice-over Internet Protocol (VoIP) and hosted phone systems? South-Alta Communications Inc. offers an internet office phone system that uses Voice over Internet Protocol (VoIP) or virtual private branch exchange to facilitate your calls. This system allows you to make calls from any location that has an internet connection. Your communication costs are related to your data plan, which is less expensive than traditional landline plans.

We have been providing our innovative communication products and services throughout Alberta since 1995. With an internet office phone system, you will be able to use a high-speed internet connection to make and receive calls both from a mobile or desktop app. The Internet office phone system comes with a range of features, such as call routing and video conferencing, that can help in increasing productivity and collaboration in your business. Make an appointment with us to learn more about the benefits of VoIP for your business.

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WHAT IS AN INTERNET OFFICE PHONE SYSTEM? 

An internet office phone system, also known as a Voice over Internet Protocol (VoIP) phone system, is a communication solution that utilizes internet connectivity to make and receive phone calls. Unlike traditional landline systems, which rely on dedicated phone lines, an IP business phone system uses data networks to transmit voice data in the form of digital packets. This allows businesses to leverage their existing internet connection for cost-effective and flexible communication. 

 

With an Internet office phone system, businesses can enjoy a range of features and benefits, including: 

  • Cost savings: Internet-based calling can significantly reduce telecommunications expenses, especially for long-distance and international calls. By utilizing your existing internet connection, you can eliminate the need for separate phone lines and associated charges. 

 

  • Mobility and flexibility: Internet office phone systems enable users to make and receive calls from anywhere with an internet connection. This flexibility is particularly beneficial for remote workers, traveling employees, or businesses with multiple locations. 

 

  • Advanced features: VoIP phone systems offer a wide array of advanced features that enhance communication and productivity. These may include call forwarding, voicemail-to-email transcription, video conferencing, call recording, auto-attendant, and more. 

 

  • Scalability: Internet office phone systems are easily scalable to accommodate the growing needs of your business. Adding or removing phone lines and extensions can be done quickly and effortlessly, ensuring your communication system aligns with your organization's size and requirements. 

HOW DOES AN INTERNET OFFICE PHONE SYSTEM HELP YOUR BUSINESS?

VoIP and hosted phone systems are your communication solution. It helps your business to have an edge over your competitors. It uses data connection instead of the traditional telephone lines, which makes calls, including international calls, significantly cheaper. It also includes HD voice calling and team messaging on a single platform.

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WHAT EQUIPMENT IS NEEDED FOR VOIP? 

To set up a VoIP system for your business, you will require the following essential equipment: 

 

IP Phones: IP phones, also known as VoIP phones, are specialized devices designed to connect to the internet and handle voice calls over IP networks. These phones come with built-in software and features that enable seamless communication using VoIP technology. Depending on your business needs, you can choose from a variety of IP phone models, including desk phones, conference phones, and wireless handsets. 

 

Internet Connection: A reliable and high-speed internet connection is essential for a VoIP system to function optimally. Ensure that your internet service provider offers sufficient bandwidth to support your expected call volume and quality. Consider factors such as upload and download speeds, latency, and stability when selecting an internet plan for your business. 

 

Network Router: A network router is responsible for connecting your IP phones to your internet service provider and managing the flow of data traffic. Choose a router that supports Quality of Service (QoS) to prioritize voice traffic and ensure clear and uninterrupted call quality. 

 

Switches: Network switches are used to connect multiple IP phones within your office network. They provide the necessary ports and facilitate the transfer of voice data between phones and the router. 

 

Optional Hardware: Depending on your specific requirements, you may need additional hardware such as headsets, conference room speakerphones, power over Ethernet (PoE) switches, and analog telephone adapters (ATAs) if you wish to integrate legacy analog devices into your VoIP system. 

 

 South-Alta Communications Inc. helps you select the right equipment for your IP business phone setup and ensure a smooth transition to an internet office phone system. Call us today for IP business phone installation in Alberta. 

BENEFITS OF VOIP FOR BUSINESS

The benefits of the Internet Office Phone System from South-Alta Communications Inc. are:

Better call quality: VoIP technology converts sound into digital packets and transfers it through the internet, which users can make and receive calls using a broadband internet connection for excellent call quality.

Multi-functionality: In addition to making and receiving calls, this service incorporates other communication services like instant messaging, teleconferencing, receiving voicemail, and video conferencing. All of this allows you to keep in touch with your employees even if they are not physically present in the office.

Secure: VoIP is much more secure and has standard encryption protocols, which makes your calls and data secure.

Access: As long as you have internet access, you can use your VoIP system anywhere and make calls to anyone in the world.

Automated assistance: As a business, you can program frequently asked questions that will help you to answer your customer’s queries after office hours as well.

Cost-effective: Compared with traditional phone bills, VoIP operative costs are significantly lower.

Today’s VoIP service has surpassed traditional landlines regarding call quality. Thinking about VoIP for your business? Talk to us to know how we can help your business.

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FEATURES OF INTERNET OFFICE PHONE SYSTEM

Hosted phone systems refer to any phone system that is not based at your company's location but is based at a data center. There are three phone systems for your business: KSU, VoIP, and PBX. These systems allow you to manage and transfer multiple calls within the organization.

  • KSU (Key system units): It is usually suitable for small businesses with no more than 40 employees. It includes all the essential features your business will require but lacks portability and flexibility.

  • PBX (Private branch exchange): Advanced system than the KSU as it can easily enable the automatic routing of incoming calls. If your organization has 40+ employees, this system is suitable for you. It features an uninterruptible power supply which ensures your business can function without electricity.

  • VoIP (Voice over Internet Protocol): The most advanced system by far as it allows you to communicate with your employees even if you or they are in different countries.

FAQS

HOW DOES VOIP WORK DIFFERENTLY FROM A TRADITIONAL PHONE?

VoIP works by converting voices into digital data and routing it over the internet; traditional phone systems transmit voices through phone lines.

WHAT IS A VOIP PHONE?

It is a business phone that lets you make and receive calls on a broadband connection instead of a cellular network.

WHAT ARE THE BASIC FEATURES OF VOIP?

Some of the features available with VoIP phone service are:

  • Video conferencing

  • CRM integration

  • Voicemail to email capability

  • Texting capability

  • Mobile twinning

MAKE A SEAMLESS SWITCH TO VOIP WITH US

At South-Alta Communications Inc., we have been selling, installing and managing various business communication systems since 1995 across Southern Alberta. Our services come with product warranties to make sure that our customer receives the best innovative solutions from us. We strive to provide you with great services to meet your unique needs. Contact us or fill up the form; our staff will be happy to help you.

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EFFICIENT IT SOLUTIONS

Our cost-effective internet office phone system in Southern Alberta is what you need for seamless communication

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